Privacy Policy

1. Scope

This Privacy Policy applies to the Chatlas iOS app and the Chatlas support and legal website (together, the “Services”). Chatlas is developed and operated by Ryan Bijoy (“Chatlas,” “we,” “us,” or “our”).

2. Information involved in the Services

Conversation data you import

Chatlas can process chat exports from supported services such as WhatsApp, Instagram, and Snapchat. Depending on the export, this may include message text, participant names, timestamps, conversation titles, and indicators that media or other message types were shared. Chatlas reads this information to organize the conversation and calculate local statistics and insights.

This conversation data is processed locally on your device. It is not uploaded to us, RevenueCat, an AI provider, or any other remote analysis service. Protected temporary working copies created during import are removed when processing finishes. Imported conversations and generated insights remain in the app’s protected local storage until you delete them or remove the app.

App settings and locally generated information

The app stores preferences, import history needed to prevent duplicate imports, and locally generated statistics and profiles on your device. Chatlas excludes its conversation database from device backups and does not provide cloud sync.

Purchase and subscription information

Subscriptions are purchased through Apple’s App Store. We use RevenueCat to validate purchases and determine whether Pro features should be available. RevenueCat receives an automatically generated anonymous app user identifier and purchase information such as product, transaction, subscription status, renewal dates, and related storefront information. We do not provide RevenueCat with your imported chats, participant names, or message text, and we do not receive your payment card details.

Support communications

If you email us, we receive the email address, message, and attachments you choose to send. Please do not send original chat exports, private message content, or participant names when requesting support.

Website technical data

This website does not intentionally use analytics, advertising pixels, accounts, or tracking cookies. Like most websites, its hosting and network providers may process limited request information—such as IP address, browser type, requested page, and timestamp—to deliver the site, maintain security, and diagnose availability issues.

3. How information is used

Information is used only as needed to:

• import, organize, and analyze conversations locally on your device;
• save your app preferences and provide requested features;
• process, validate, restore, and manage subscription access;
• respond to support, privacy, and legal requests;
• protect the Services from fraud, abuse, or security threats; and
• comply with applicable law and enforce our Terms of Service.

4. When information is shared

We do not sell personal information. Limited information may be processed by:

• Apple, which processes App Store purchases, billing, refunds, and subscription management under its own privacy terms;
• RevenueCat, which processes anonymous identifiers and purchase history for subscription validation, entitlement delivery, fraud prevention, and subscription analytics;
• email and website infrastructure providers, only as needed to deliver your email or this website; and
• authorities or other parties when reasonably necessary to comply with law, protect rights and safety, investigate abuse, or complete a business transfer subject to appropriate safeguards.

You can review Apple’s Privacy Policy and RevenueCat’s Privacy Policy for information about their practices.

5. Retention and deletion

• On-device data: retained until you delete an individual conversation, use “Delete imported data” in Settings, or uninstall the app.
• Temporary import files: removed after import processing completes.
• Purchase information: retained by Apple and RevenueCat according to their policies and legal obligations.
• Support emails: retained only as long as reasonably necessary to resolve the request, maintain relevant records, prevent abuse, or meet legal duties.

6. Your choices and rights

You can delete imported data from Chatlas’s Settings, delete the app to remove its remaining local data, manage or cancel subscriptions through Apple, and choose not to email support. Depending on where you live, you may also have rights to request access, correction, deletion, restriction, or a copy of personal information we control, or to object to certain processing.

Because conversation content remains on your device and is not available to us, we cannot access, export, correct, or delete that content for you. For requests about support communications or purchase identifiers we control, contact us using the email below. We may need limited information to verify and complete a request.

7. Security

Chatlas uses iOS file protection for its local database and temporary import workspace. We limit remote processing by design. No system is completely secure, however, so you should protect your device with a passcode and avoid sharing sensitive exports with people or services you do not trust.

8. Children’s privacy

The Services are not directed to children under 13, or the minimum age required in their country to consent to online services. We do not knowingly collect personal information from children through the website. If you believe a child has sent us personal information, contact us so we can review and delete it where appropriate.

9. International processing

Apple, RevenueCat, email providers, and website infrastructure providers may process limited information in countries other than your own. Their protections and legal obligations may differ by location. Conversation content used for Chatlas’s analysis remains on your device unless you independently choose to share it.

10. Changes to this policy

We may update this policy as Chatlas changes or legal requirements evolve. The “Last updated” date above will be revised when an update is posted. If a change is material, we will provide additional notice where reasonably required.

11. Contact

For privacy questions or requests, email: