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Have a question, found a bug, or need help with an import or subscription? Send an email and we’ll get back to you as soon as we can.
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Subscription help
Purchases are billed through your Apple ID. You can restore an existing purchase from Chatlas's paywall, and you can view, change, or cancel an active subscription in your Apple ID subscription settings.
For billing or refund requests, contact Apple’s purchase support, since Apple processes App Store payments.
